Shipping Policy
We offer shipping to customers in the UK and internationally. Here's everything you need to know about our shipping policies:
Shipping Rates and Times
We offer standard shipping rates and times for all orders placed on our website. Shipping rates and times may vary depending on your location and the size and weight of your order. Please see the checkout page for specific shipping rates and estimated delivery times.
Order Processing
We strive to process and ship all orders as quickly as possible (typically 5-7 days). Your handmade order will be taken by hand and foot to the local post office, usually on a Wednesday. We hope that you will see this as part of our charm. If you need an order in a particular hurry please let us know by emailing kristin@notestotreasure.com and we will do everything we can to get your order to you on time.
Shipping Methods
We offer a variety of shipping methods to meet your needs. The available shipping methods may vary depending on your location and the size and weight of your order. The shipping methods available for your order will be displayed on the checkout page.
Local Delivery
We offer local delivery within Ely, Cambridgeshire
UK Shipping
UK orders are usually sent as Royal Mail second class which takes up to two working days to arrive.
International Shipping
We offer international shipping to customers outside the UK. Rates and delivery times vary depending on the destination. If you have any questions about international delivery please contact us at kristin@notestotreasure.com. Please note that international orders may be subject to additional taxes, customs duties, and fees, which are the responsibility of the recipient.
Printed Goods
Giclée prints and printed goods are sent directly from our printer to you. For further information on this please email any queries to me at kristin@notestotreasure.com
Returns and Exchanges
If you are not satisfied with your order, we offer returns and exchanges. Please see our Returns Policy for more information.
Contact Us
If you have any questions or concerns about our shipping policies, please contact us at kristin@notestotreasure.com
Thank you for shopping with us.